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A members email address is valid

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HTM8



Joined Date: 2010-12-31, 06:32
Posts: 60

Post Post subject A members email address is valid   Posted 14 May 12, 23:59    Reply with quote

A members email address is now being told by ES that it is invalid -- even though it is a valid email address... It had been shout down by ES because too many emails sent to that address were undelliverable...

 

It is a good address -- anyway to reset it in ES so that email address can still be used... Not really sure why the emails are being rejected.

 

THANKS!!!


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malcolmw



Site Admin

Joined Date: 2003-07-08, 19:35
Posts: 7731
Location: Newnham on Severn, Gloucestershire, UK

Post Post subject Re: A members email address is valid   Posted 15 May 12, 20:48    Reply with quote

If mail is bounced as undeliverable the user's account is flagged as invalid until either:

They correct their e-mail address or
A club officer edits the profile and changes the setting 'Force user to submit new e-mail address' .

You can make that change - but no point doing that repeatedly without correcting the cause


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Malcolm
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England

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