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Site Admin

Joined Date: 2003-07-08, 19:35
Posts: 7972
Location: Newnham on Severn, Gloucestershire, UK

Post Post subject Please give details of any problems!   Posted 04 Jan 05, 23:16    Reply with quote

Please give as many details as you can of any problem that you come across.

A general statement like "The calendar does not work" will not help me to understand what went wrong and get it fixed.

Most helpful is a description like "When I tried to change an item that I had already submitted to the Knowledgebase it was not there any more. The item was called 'Simple hints and tips for Timekeepers' and I submitted it yesterday night"

If you manage to get a system error message - well done!
No need to send me details of it - the system is programmed to 'phone home' and give me all the technical stuff. It may be helpful though to know more about what you were doing at the time - if so I will contact you.



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