Taking on this role improves listening skills, critical thinking and positive feedback skills.
In Toastmasters, feedback is called evaluation, and it is the heart of the Toastmasters educational program. You observe the speeches and leadership roles of your fellow club members and offer evaluations of their efforts, and they do the same for you.
The evaluator roles include: speech evaluator, table topics evaluator, and general evaluator. If you are a speech evaluator you are also an introducer. Refer to the next section for information on this role.
Before the meeting, as an evaluator, you:
- For a speech evaluation, read the project and evaluation guide for the project. You can also get project purpose and objectives from EasySpeak as explained in the next section.
- Contact the person to find out their general goals and/or specific areas in which the person would like help and feedback.
During the meeting, as an evaluator, you:
- Provide verbal and written evaluations for speakers.
- Generally follow the ‘CRC’ method of commend, recommend and commend speech structure. This can also be referred to as the ‘sandwich’ approach or ‘PIP’ method (Praise, improvement, praise).
- In giving commendations cover not just what the speaker did but how they did it and why it was effective
- Provide recommendation or improvements in a supportive manner. One particularly effective technique is to couch a suggestion for improvement as a compliment, as in: "You have an important and powerful message; it deserves to be heard in the back of the room. Consider increasing your volume when you give your next speech." Where possible make your recommendations specific and demonstrate how they could be applied such as the body language they could have used, or the vocal change they could include
- Answer evaluation questions in the manual as objectively as possible.